Telehealth Impact Statement

In 2023,Country to Coast, QLD (CCQ), provided your organisation with a Telehealth Support Grant as part of the Commonwealth’s response to Aged Care Reform. The purpose of this grant is to increase the availability and use ofTelehealthfor residents living in Aged Care Homes and to reduce avoidable hospital presentations.

Completing the Online Impact Statement not only fulfills the mandatory requirement of the Telehealth Grant process but also provides you with the opportunity to highlight the positive outcomes you have achieved. Your input will also help us measure the effectiveness of the program, guiding future efforts for digital health programs.

CCQ collects information in line with our Privacy Statement. Please refer to our Privacy Statementfor further information: https://c2coast.org.au/our-privacy-matters/

Organisation details

Name of Organisation *

Contact Name *

Contact phone Number *

Contact email *

Date of Report *

Grant Agreement

Amount of grant funding received $ *

Telehealth Core set-up models *

Model A - Mobile Telehealth set-upModel B - Room with dedicated Telehealth set-upModel C - Mixed Model

Items purchased with grant funding

Core Equipment *

ComputerLaptopTabletTrolley

Connections

Satellite InternetWi-Fi extender

General accessories (e.g. power boards, keyboards, speakers), please outline:

Others - Please outline any other items you have purchased:

List additional telehealth technology purchased by the organisation as a co-contribution, if applicable

Date telehealth equipment arrived on site (or best estimate)

Did you utilise the CCQ provided telehealth resource toolkit to support your implementation?

YesNo

Please provide any feedback on this toolkit:

What other education resources did your facility use to support the successful implementation and embedding of telehealth consultations within your facility? (eg. webinars with software vendors, internal or external education programs). Please list:

Impact Statement

5.1 Outputs (required)

5.1.2 Number of consultations by clinician category

Month 1 is the first month that your telehealth equipment was utilised on site. Please fill in the number of relevant months e .g if your equipment arrived on site on February 2nd, you would complete months February (as month 1) through to when you submit your report.

If less than six months of telehealth consultations were completed, please place a zero in the subsequent months.

Number of consultations with General Practitioner (GP) in:

Month 1 *

Month 2 *

Month 3 *

Month 4 *

Month 5 *

Month 6 *

Number of consultations with Private Specialists in:

Month 1 *

Month 2 *

Month 3 *

Month 4 *

Month 5 *

Month 6 *

Number of consultations with Public specialists (Hospital and Health Service) in:

Month 1 *

Month 2 *

Month 3 *

Month 4 *

Month 5 *

Month 6 *

Number of consultations with HHS Older Persons Health services - including RASS, GERI/GEDI, Mental Health etc. in:

Month 1 *

Month 2 *

Month 3 *

Month 4 *

Month 5 *

Month 6 *

Number of consultations with Community Allied health professionals (e.g. physiotherapists, occupational therapists, dietitians) in:

Month 1 *

Month 2 *

Month 3 *

Month 4 *

Month 5 *

Month 6 *

Number of consultations with Mental Health Professionals (other than HHS) in:

Month 1 *

Month 2 *

Month 3 *

Month 4 *

Month 5 *

Month 6 *

Number of consultations with 'other' services (please outline below) in:

Month 1 *

Month 2 *

Month 3 *

Month 4 *

Month 5 *

Month 6 *

TOTAL of telehealth consultations conducted per month

TOTAL number of consultations in Month 1 *

TOTAL number of consultations in Month 2 *

TOTAL number of consultations in Month 3 *

TOTAL number of consultations in Month 4 *

TOTAL number of consultations in Month 5 *

TOTAL number of consultations in Month 6 *

5.2 Experience Outcomes (required):

Telehealth Toolkit

5.2.1 Resident Satisfaction with Telehealth Consultations ( Refer to CCQ provided toolkit resource Resident Scoring Summary-page 44)

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5.2.2 Staff satisfaction and confidence with Telehealth Consultations (Refer to CCQ provided toolkit resource Staff Scoring Summary - page 46)

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5.3 Additional Outcomes (select at least one):

Reduction in hospital admissions and emergency department visitsIncreased access to GP care (i.e., increased frequency of consultations)Improvement in resident health outcomes (consider using Patient-Reported Outcome Measures (PROMs) andQuality of Life (QoL) measurements)Reduction in healthcare costsother, detailed below:

'Other' Additional Outcome:

Please upload relevant de-identified qualitative and quantitative data for your selected 'Additional Outcome':

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5.4 Good News Story (optional)

Do you support this ‘Good News Story’ being utilised by CCQ for promotion, marketing and reporting purposes?

YesNo

Our organisation agrees and will continue to access the educational component of the Telehealth Project as providedby CCQ to improve our staff skill level and knowledge in relation to:

• the set-up, correct use, and required documentation when using Telehealth technology.
• best-practice clinical handover skills when using Telehealth technology.
• clinical assessment for residents prior to Telehealth consultations taking place.
• information on MBS item numbers related to RACF residents & GP services.
• basic use of My Health Record within the RACF MPHS setting; and
• other relevant education & training in Telehealth use within the RACF setting.  *

Do you have other comments to report about the Telehealth Grant?